You heard right! From healthcare to hospitality, the Swedish furniture giant is now preparing itself to take on the world with self-driving technology.
Read MoreYou don’t want an annoying itch from that little tag at the back of your T-shirt or to feel constricted and trapped from a too-tight pair of pants. But you don’t wanna be wearing your nasty 10-year-old pajamas either, no matter how comfortable they are!
Read MoreThe Flintstones are often remembered for one thing: their foot-powered cars. It may have been hilarious to see them scurrying around on their feet to “drive” around, but not to Saudi inventor Nasser Al-Shawaf. To him, this was an opportunity to take “healthy driving” to the next level.
Read MoreThe monsoon season means that there is plenty of rain happening. Huge rainfall means flooding, which wreaks havoc on the streets in terms of traffic. But sometimes, when you’re stuck in a situation where you cannot escape from the floods in front of you, your car is the one who will be affected the most.
Read MoreThere you are sitting at the desk of the automotive business you work for when suddenly a customer walks right up to you. It’s obvious that he or she is angry about something. You’re caught off-guard and confused at first, but soon you come to your senses.
Read MoreIt’s a common piece of wisdom that acquiring new customers costs more than retaining existing ones. This is why it’s a good strategy for an automotive business to focus on keeping its existing customers happy rather than focusing too much on acquiring new ones.
Having said that, it is still possible for even the most loyal of customers to switch to another automotive business to get their vehicles serviced and to source their spare parts and accessories from.
Why does this happen? Why are loyal customers still willing to take the risk of trusting other businesses instead of the one they’ve invested a lot of trust with already?
Let’s find out.
Despite how sociable and outgoing an automotive customer service professional may seem while working, it may come as a surprise that some of these individuals would probably consider themselves to be introverts.
Read MoreFor some people, parking can be one of the most stressful part of driving. One reason is because so many people are either unaware of, or completely disregard, even the most fundamental rules of parking lot etiquette.
Which is why we’re exploring some of the parking dos you should know as a driver. It’s only basic courtesy after all. If you follow these tips, you can be an example to all parkers out there.
Read MoreDo you get a headache thinking about having to go to the mechanic for your ride? For many car or bike owners, this is a normal part of life be it for routine check-ups or because something’s gone wrong (touch wood!). But then… There’s the rest of us. The one’s who don’t know the difference between needing to change the oil (of something?) and needing to add coolant (for the radiator?).
Oh yeah. We’re the ones in trouble when visiting the mechanic. So here’s a few tips and tricks to remember, my fellow car-not-understand drivers (see what I did there?)!
Read MoreSeeking sponsorship is more like asking for charity to fund your hobby! You may get friends, family or close business associates to hand over a few thousand Ringgits each to sponsor your cause.
Read MoreMotorsport has its own language, which can be confusing to the newcomer. But if you want to be a racer, or work within the motorsport industry, it is important to understand what they mean.
Here are some of the words that are often used, which has been edited from the www.formula1.com website.
Read MoreThe automotive customer service process is one that involves many steps and many people. This process begins long before the customer evern steps inside the automotive business; while they are still deciding what to do about the problem or need that they have with their car, motorcycle, or other automobile.
Read MoreIn Malaysia, one of the most important components of our cars is the air conditioning system. With our hot and humid weather, it’s a relief to just pop into your car and turn on the air conditioning to the maximum and enjoy the cool air wash over you. But did you know that over time, a car’s air conditioning system will slowly become less and less effective, until you reach a point where the air cond is just blasting hot air at you.
Read MoreThese seventeen goals were designed as a framework for governments, organizations, and even individuals like you and me pursue three broad outcomes
Read MoreAn automotive business’ customer service team to be able to go beyond just those two languages. By being able to do this, the automotive customer service professionals are able to deliver a much better experience to the customers they interact with.
Read MoreThe process of talking to a company representative via text instead of having to call someone has been around for a long time, but not every company utilized this method, and among those who do, very few made it a smooth and painless experience for the customers seeking help through this channel.
Read MoreGreat communication skills, a master of listening and paying attention, a positive attitude, the ability to mind read your customers! These are just some of the obvious skills required by a Customer Service agent.
Read MoreAny planning to get your driving or motorcycle license? STOP! Here's why you should consider getting both! Why? Here’s a couple of reasons to convince you.
Read MoreThis is definitely a tie up for the ages. The Nissan Motor Co., Renault SA and Mitsubishi Motors Corp. alliance has teamed up with Google, yes THAT Google, who will be integrating its operating systems to provide advanced information services starting from 2021.
Read MoreDid you know that there’s a service you might not know about that can keep your vehicle operating smoothly? We’re talking about the transmission fluid exchange. This easily overlooked maintenance can help extend the life of your vehicle’s transmission and save you a lot of money in the long run.
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